Returns & Exchanges
At Rhino Shrink Wrap, we stand behind the durability of our industrial-grade products and offer a 30-day return window for items in their original, unopened packaging. If you are not completely satisfied with your purchase, our streamlined process ensures a quick resolution for your project needs.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
- 2.Secure the Package
Carefully pack the unused shrink wrap rolls or accessories in their original shipping containers to prevent damage during transit.
- 3.Ship the Goods
Affix the provided return label to your package and drop it off at any authorized carrier location, ensuring you keep a copy of the tracking number.
- 4.Receive Your Refund
Once our warehouse inspects the returned materials for quality assurance, we will issue a full refund to your original payment method within 5-7 business days.